Support

For our popular remote Oracle support package of only 1200$, our consultants will complete the following tasks:

• Initial full database health check, and a report outlining findings
• Helpdesk access from 8am to 6pm, Monday to Friday
• Out of hours maintenance tasks suited to your schedule
• Daily proactive database and environment checks
• Preparation and deployment of custom scripts for daily database checks
• Scheduled database backups
• Gathering and maintenance of database capacity planning data
• Regular reporting of issues detected and corrective measures taken
• Periodic reporting of database performance statistics
• Free database upgrade and patching service

Harbware support staff are highly trained professionals with considerable industry experience. We do not believe in hidden costs. If you need Oracle database support but don't want a full-time Oracle database administrator, this package is the best value in the Ottawa region for Oracle remote support. Due to the 24 hour nature of our business, we are also happy to support clients outside the Ottawa region, and can also offer on-site Oracle support packages.